Let’s face it: there’s nothing more frustrating than a website that doesn’t work – and even worse when a website doesn’t work for you. That’s why our extended team at Interstellar Support is there to provide ongoing maintenance and support needs for your site.
There are three ways you can work with Interstellar Support:
This is as straightforward as it sounds: when you need help, we’ll be there. Our tech support team is available Monday through Friday during standard business hours to provide guidance and support. Some requests do take longer than others and may need to be scheduled, so please make sure you reach out before it becomes an immediate need; that will allow us to ensure you’re not only getting it done but that you’re getting it done right.
COST
$50/hour for VA services
$95/hour for tech support services
Our basic package includes all you need to ensure your site is working well, from WordPress and plugin updates to uptime monitoring and regular security and malware scans.
Monthly maintenance costs are lower for Interstellar members, and everyone has the option of paying monthly or yearly for the service.
COST
$65/month for non-members
$45/month for members
If you’re actively growing your business and making changes to your website on a regular basis, we suggest you consider becoming a member at Interstellar Support.
Membership comes with some excellent advantages, including discounts on our standard hourly rates, access to our growing knowledgebase of how-to articles, and priority support for your website requests.
COST
$29/month
